Question 1

What CCTV system is best for HDB?

Accepted Answer

For most HDB flats, a 2–4 camera IP system (VSTARCAM, TP-LINK or EZVIZ) is ideal. It covers main door, living area and balcony with full phone viewing. We recommend based on your unit layout.

Question 2

How many cameras do I need for my home?

Accepted Answer

Most homes need 2–4 cameras. Shops and offices typically need 4–8. We do a free site assessment and recommend only what genuinely improves coverage — no overselling.

Question 3

Can I view my cameras on my phone?

Accepted Answer

Yes. Every system we install includes remote viewing on iOS and Android. We configure the app for you and run a full demo before we leave.

Question 4

How long does installation take?

Accepted Answer

A 2–4 camera home install typically takes 3–5 hours. Larger commercial systems may run a full day. We always confirm timing before arriving.

Question 5

What is included in your packages?

Accepted Answer

Supply of cameras and recorder, professional installation, cable management, app setup, remote viewing demo, and the NTUC FairPrice voucher gift. Nothing hidden.

Question 6

Do you provide warranty on cameras?

Accepted Answer

Yes. All cameras carry the manufacturer's warranty (typically 1–3 years), and our installation work is backed by our own service guarantee.

Question 7

Which brands do you recommend?

Accepted Answer

Hikvision and Dahua for professional and commercial. VSTARCAM, TP-LINK and EZVIZ for home use. We carry all five so we match the brand to your real needs.

Question 8

How much does CCTV cost in Singapore?

Accepted Answer

A typical home install starts around $169–$640 fully installed. Commercial systems range from $299 to $3,000+ depending on channel count and storage.

Question 9

Do you work on commercial properties?

Accepted Answer

Yes — shops, offices, F&B, KTV, warehouses and clinics. We understand industry compliance requirements and can advise on placement and retention.

Question 10

What is a POE CCTV system?

Accepted Answer

POE (Power over Ethernet) sends data and power down a single network cable. It's the most reliable architecture for offices and larger properties.

Question 11

Can you upgrade my existing CCTV?

Accepted Answer

Yes. We assess what you have, reuse what works (cabling, mounts), and upgrade cameras or recorders selectively to save you cost.

Question 12

Is night vision included in all packages?

Accepted Answer

Every camera we supply includes infrared or colour night vision as standard.

Question 13

How long is footage stored?

Accepted Answer

Depends on hard drive size, resolution and channel count. Typical setups store 14–30 days. We size the HDD to your needed retention.

Question 14

Do you provide maintenance services?

Accepted Answer

Yes. Annual maintenance plans available, plus on-demand repair and reconfiguration.

Question 15

What areas of Singapore do you cover?

Accepted Answer

All of Singapore — every district. Same-day response across the island.

Question 16

How do I get a free site assessment?

Accepted Answer

WhatsApp us at 9481 5951 or fill in the contact form. We'll confirm a slot within the hour.

Question 17

Do you do HDB, condo and landed homes?

Accepted Answer

Yes — all property types. The recommendation differs by layout, but the standard of work is the same.

Question 18

What happens after installation?

Accepted Answer

We demo the app, hand you the warranty docs, and stay reachable on the same WhatsApp number. Many customers from 2009 still message us.

Question 19

Is there a warranty on installation work?

Accepted Answer

Yes. Our installation workmanship is guaranteed. If anything we installed fails, we fix it.

Question 20

Can I add more cameras later?

Accepted Answer

Yes. All our systems are designed to expand. Just message us when you're ready.

Everything youneed to know.

Everything you
need to know.